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Payment Policies

Credit/Debit Cards

Air Power accepts all major credit cards including Visa, Mastercard, American Express and Discover. Online orders must be completed via credit card.

First time orders must ship to the same address as the credit card billing address. If the order is routed to management for approval, we will verify the address with the customer’s bank. The billing address must match exactly before the order can be processed for shipment. Additional forms of identification may be requested to verify the legitimacy of the order. If we cannot confirm validity of card hold holder, we may request a wire transfer to complete the sale.

If the customer requests to ship to another address, we will first verify the billing address. If the address is correct, we will verify that the shipping address is also on file with the bank. If it is not, we request that the customer call his bank and advise them to add the alternate address to his file for verification. The customer will then notify us the address is on file with the bank. We will then call the bank and confirm the order. Once confirmed, the order will be released to ship. We may also, at our discretion, attempt to contact the cardholder by phone to confirm the order. If the alternate address is a hotel. We reserve the right to decline shipment until payment is received in full in advance and we confirm the customer’s name is registered with the hotel. We reserve the right to insist that any first-time order ship to a verified billing address only.

Air Power will request an authorization on your credit card for the full amount of the order at the time of order. When the order ships, we will collect the amount of the order including but not limited to the merchandise, applicable taxes, freight and/or ancillary charges and any authorized amounts more than the final order will be released. If your order is not able to ship before the authorization expires, you agree to allow us to settle that authorization to hold the parts for you until the order is ready for shipment. You agree to hold Air Power harmless for any costs you incur due to over limit or insufficient funds as assessed by your credit card company or bank. Special order or dropship items are settled at the time of purchase order to our supplier is issued.

Paypal

Air Power accepts PayPal payments provided the shipping address is a PayPal confirmed address. PayPal payments cannot be combined with other payment methods. Orders through PayPal cannot be modified. You must cancel the order and place a new order if necessary. The entire order amount will be settled by PayPal at the time the order is placed. If items are removed from the order, we will refund the PayPal account for the total credit due.

Cash on Delivery (COD)

Business customers can order via COD but are subject to carriers COD charges, a $5.00 handling fee and regular shipping chargers. To utilize COD, please contact Air Power at 800-938-7278.

Checks

Company checks are accepted for all orders not made via the web. Please contact Air Power at 800-938-7278 or sales@airpowerinc.com. Air Power reserves the right to hold orders until a check has cleared.

Wire Transfer

You may place an order by phone, 800-938-7278, or email, sales@airpowerinc.com, and pay by wire transfer. Our sales staff will send you a quote including all applicable charges. The banking details will be sent along with the quote. Once the funds are received, your order will be released for shipment.

Automated Clearing House (ACH)

An automated clearing house (ACH) is a computer based electronic network for processing transactions. It functions as a direct debit from a checking or savings account. Contact Air Power at 800-938-7278 or sales@airpowerinc.com for an ACH form.

Net Terms

To offer the lowest possible prices, Air Power offers limited open accounts on a case-by-case basis. Established customers can apply for an open account by submitting a credit application and references request. Credit applications are available upon request.

Engines

Engine purchases may only be paid for via wire transfer or business check drawn on a United States based bank. Engines must be paid in full prior to shipment, regardless of whether a customer has an open account.