November 30, 2022 by Bradley A.
I find Air Power staff to always pleasant and available and I appreciate your service.
November 30, 2022 by Chris C.
The speed, communication and professionalism was top tier. Thank you for this service! Chris C.
November 13, 2022 by John D
"Looking for a rudder return spring for my old 172 and found your site. Always dubious about new sites and making purchases from places where you have no history or recommendations. After experiencing your tremendous customer service, unbelievable shipping on two simple springs and including a business card along with updated emails I was blown away...THANK YOU!!!!!!!!!!!!!!!!!!!!
I probably don't need to tell you most of us rarely find strong customer service anywhere these days. I just wanted to relay my sincere THANKS and as weird as it sounds I hope I need parts soon so I can get back to your store :>) Getting ready for another owner assisted annual so your link is at the top of my favorites as of three minutes ago!!!"
November7,2022 by Ron G.
"Please tell everyone that I appreciate the prompt shipment. I received it on Sunday and drove it to my mechanic.
Excellent service! I will do business with you again and will spread the good word here in Ft Wayne."
November 1, 2022 by Neal G.
A little positive feedback.
Just wanted to let you know that the lady who screens the calls is always pleasant and helpful.
After talking to grumpy folks all day every day, I look forward to having a reason to call Airpower
October 20., 2022 by Mike C
"Excelent people to work with."
October 3, 2022 by Jay H
"Thank you again for getting that out early morning delivery. I installed it and took off for Nebraska that morning and I’m now back in California. 7 1/2 hours there and 7 hours back. It was by far my longest flight, and I enjoyed every minute of it. Couldn’t have done it without you."
September 23, 2022 by David F.
"Great price and speedy service. I will buy more from you....thank you again, David."
September 21, 2022 by Armando E
"I can only thank God and the companies for making the business possible, I hope to continue doing business with you in the future
Thank you very much for all the help and I wish you many blessings"
September 19, 2022 by Sylvan M
"You guys are excellent! Placing the order at 5 EDT on Thurs I didn’t think you would ship that day yet tracking shows arriving today!"
September 14, 2022 by Joel
"Advantage Aviation Inc. is a longtime customer of Airpower and we purchase many engines and parts from them yearly.
Diane Ford had been a trusted Rep whom I have worked for 15 years. Service has always been exceptional from Diane and the entire sales team.
I highly recommend working with Diane and the other team members to keep your airplanes flying, you will not be disappointed."
Septmeber 4, 2022 by Dave S.
"Hi Mark, just wanted to say thanks for the prompt and professional service that you provided last week. Everything arrived as ordered and ahead of schedule! Outstanding Job!"
August 18, 2022 by John W.
"Thanks you guys for the great price point and service. Well done! I’ll certainly start with you in my future searches."
July 31, 2022 by Scott C.
"Darryl. It was a genuine pleasure to meet you Tuesday at EAA AirVenture Oshkosh. I appreciate the time you spent with me and Janet and the effort to solve my lifter problem. You understand the value of goodwill. And you have mine. " "I have been in contact with Kaitlin Haddad and the process couldn’t have been more positive. She was expecting my call and was well prepared." "Darryl, you took a terrible situation for me and turned it into a happy outcome. Consider me a new goodwill ambassador for Air Power. "
July 12, 2022 by Javier C., Partex Inc.
"We want to take a moment and thank you and your team on the quick responses we've gotten for our quotes and PO's."
June 27 , 2022 by Jesus B
Charles Izquierdo is a great sales person always on top of the transaction details and helpful.
June 27, 2022 by Isaac K
We have purchased over 10 engines from airpower, and only do business with airpower. We have been long term customers and plan
June 23, 2022 by Marty B.
My gratitude to all at Air Power that had any part in making this happen…Please be sure to share my message. We all deserve a pat on the back every once and awhile.
June 6th, 2022 by Jeff J.
I want to thank Darryl Taylor and helping me get the inspection plate that was damaged,what a quality guy and company. Can’t say enough about them. Thanks again
June 3, 2022 by James S.
"I was extremely happy with my entire AirPower transaction! Steve Vacek did an outstanding job all the way through the transaction,
and your core return representatives are also very helpful."
April 15, 2022 by Kristi H.
"Elly Moore has been great to communicate with during the engine ordering process. The engine team is always quick to answer
March 23rd, 2022 by Ross D.
"Steve, Thanks again for the help & great service!"
February 23rd, 2022 by Miriam M.
"No problem with getting engine on time. Payment and shipping process went smoothly."
February 23rd, 2022 by Jason S.
"You guys rock!"
February 10, 2022 by Harry A.
"Steve Vacek was a pleasure to work with."
February 10, 2022 by Steve O.
"Superb customer support!!!"
February 10, 2022 by Colleen G.
"Very straight forward experience. Charles always had an answer for any question."
February 10, 2022 by Manny
"JOE HAS TAKEN CARE OF US FOR YEARS AND HAS MADE SURE THAT WE HAVE HAD THE BEST PURCHASE
January 18th, 2022 by Blackwell Aviation
"Joe Artiles deserves a raise! Amazing customer service from this man."
January 14th, 2022 by Beegles Aircraft Services LLC
"I have worked with Air Power for many many years and completely satisfied, Excellent team.Scott Mauch Beegles Aircraft Service. "
December 24. 2021 by Armin M.
"Polite, prompt, perfect"
December 23, 2021 by Sarah C.
"Charles Izquierdo was absolutely amazing to work with. He handled things professionally and with ease, always working to make sure
we were happy. He is the best!"
December 23, 2021 by John K.
"This was my first airplane engine purchase, and a Totally new experience for me. Elly and the staff at Air Power were very helpful in
answering all my “dumb questions”, and made the process as painless as possible!"
December 23, 2021 by Regal Air
"All good. Great staff."
December 21st, 2021 by Dave K.
Thanks…small order, but you guys were great….
December 16th, 2021 by Sean J.
My 550B shipped to the day I was quoted. I never had problems that concerned me greatly with regard to communication, either. FEdEx delivery was uneventful, no damage, and on time.
December 16th, 2021 by Anthony I.
"I have nothing but good experiences with Air Power."
December 16th, 2021 by Charley S.
"Air Power was great when I bought an engine recently. They did what they said they would do, when they said they'd do it, for the price they quoted."
December 16th, 2021 by Scott D.
"Great experience with Air Power. Prompt availability, prompt shipping, accurate billing, very timely comms."
November 13th, 2021 by Joe G.
"My sales person Charles Izquierdo was very professional, helpful and polite. I've already purchased a second engine from you."
October 25th, 2021 by David K.
"Joe Artiles was knowledgable, helpful and professional."
October 25th, 2021 by Matthew D.
"When ordering my engine, the process was straightforward, thoroughly explained and happened as described."
October 12th, 2021 by Scott S.
My first experience in this process. I was concerned I didn’t “ask or know” the right questions to ask to be sure I was getting the correct replacement. Staff walked me though each step of the process. Follow up emails and even a phone call or two was received for direct contact with me! Dates were either spot on or early. 1000% satisfied! Class A operation from bottom to top!
October 6th, 2021 by Dr. Raul
"Joe Artiles was great. Was very forthcoming with any order delays or whatnot. Excellent person to deal with."
October 6th, 2021 by David C.
"Overall my experience went very well. My contact with Elly was always friendly, knowledgeable, and professional and her follow-up and communication was very responsive. There were challenges with timeliness of the arrival of my engine order which was the challenge of the Factory, not Air Power. Joe and Elly positively worked through this issue and took care of getting the delivery to me in the quickest time frame possible. I would, and have, recommended other aircraft owners to Air Power for their engine and aircraft parts needs."
October 6th, 2021 by Hector A.
"Sales reps were great. There were several delays with my engine at the factory, but the reps kept me informed of status."
October 6th, 2021 by Wayne M.
September 29th, 2021 by Taylor C.
"Good Morning All! Just would like to drop a note about the engine. It arrived a day early (great news) and we approved the condition the engine was in. It arrived in great shape and no damage to the engine or crate. Thank you and have a great weekend!"
June 29th, 2021 by Greg S.
"Service and response was managed promptly and professionally in every instance. the reminders for required payments and other
updates was very helpful and appreciated."
June 29th, 2021 by Toby D.
"Outstanding service in all respects!"
June 29th, 2021 by Tom S.
"I have already shared your organization with several friends that are close to tbo."
June 29th, 2021 by David C.
"My engine is for a "project" and it has not yet been installed. But up to this point, I am completely satisfied with my interactions with
June 29th, 2021 by John D.
"This was my first purchase of a factory remanufactured engine, and the process was completely flawless."
June 24th, 2021 by Sean C.
"While this is shitty news on the price increase, I cant convey how grateful we are for the heads up. This will allow us to look extremely professional with our customers and help them potentially avoid an expensive price jump if they are waiting to place an order. Thank you!"
June 18, 2018 by Scott B.
"Pleasant experience, timely responses to questions/issues, personable communications."
June 18, 2021 by Michael I.
"Sales person was wonderful. This is my second engine from AirPower."
June 18th, 2021 by Steven B.
"Engine has been good. Breakin was per TCM instructions and oil use is currently low."
June 29, 2020 by Kim Clawson
"Air Power provided great service, they are very competitively priced, provided full information and frequent communication through the entire quoting, purchase, shipping and return of the core to me and the Lycoming factory. Excellent experience. I will definitely order from them again."
June 16, 2020 by Tom Davison
"Staff great to work with and they are most professional."
June 16, 2020 by Ed Bogner
"Elly was excellent. She answered all my e-mails / calls quickly and got answers rapidly."
June 16, 2020 by Todd Child
"No problems, concerns handled promptly."
May 7, 2019 by Julio Rincon, Gab Air
"Air Power was professional and easy to work with."
April 13, 2019 by Robert Mitchell
"Good follow-up on all questions as the process rolled out. Good attitudes by all contacted."
April 12, 2019 by Brian Jones, Jones Marine Inc
"Charles was nothing less than Top Notch, the way he helped in the purchase of my new IO-520. Wish the world had more salespeople like him. I was going back in forth with three companies, Charles customer service was a large part of my deciding factory to go with Air Power. Thanks to all at Air Power."
April 9, 2019 by Robert Atwell
"No issues – knowledgeable and friendly staff"